State Farm® Insurance Agent Janet Coates
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lakeisha Taylor
December 16, 2024
5
out of
5
rating by Lakeisha Taylor
"The service here is amazing. I got the cheapest quote I can’t never remember how to pronounce her name, but I think It’s Edlean and she is the best."
Matt Cowan
December 11, 2024
5
out of
5
rating by Matt Cowan
"The. BEST! I just switched and thought I had pretty good agent before; he was good, but after sitting down with EDLEEN, she runs circles around any other agent I’ve spoken too! Not only is she patient, she makes sure you understand EVERYTHING! Insurance can be confusing, so asking questions is common. Go ahead and fire away; Edleen will answer anything and everything. She truly cares about her clients and their families. And after having my first child, there are some things I never thought about or realized; but Edleen made sure to discuss it and help figure out what was necessary for my family. If you’re on the fence, GO SEE HER! You truly won’t be disappointed! She can make the magic happen! She did for my family!"
jose bogarin
December 5, 2024
5
out of
5
rating by jose bogarin
"I fully recommend Janet Coates as a State Farm Agent, for her professionalism and Human Quality. Over the last 9 and a half years, I have had 14 policies with them of different types, for example, Home, Cars, Life, Business and I stop counting. I have had great and full attention from her and her work team. She really deserves not 5 stars but 10 stars...."
We responded:
"Thank you so much for your continued trust and kind words, Jose! We’re honored to have supported you with your various policies over the years. Your recognition of our team truly means the world to us. Here's to many more years of excellent service! ⭐⭐⭐⭐⭐"
felicia obie
December 2, 2024
5
out of
5
rating by felicia obie
"Mrs.Coates I enjoyed the Care of politeness of her ,the understanding what Policy works for you and your Family, 5*"
We responded:
"Thank you, Felicia, for sharing your positive experience! We’re so glad we were able to help you find the right policy for your family. Your kind words inspire us to keep providing excellent care. 😊"
Andréa Ealba
November 25, 2024
5
out of
5
rating by Andréa Ealba
"Jessica was VERY helpful, and friendly!"
We responded:
"Thank you, Andréa, for your feedback! We’re thrilled to hear Jessica was helpful and friendly. We’ll be sure to share your kind words with her! 💛"
Dave Ealba
November 25, 2024
5
out of
5
rating by Dave Ealba
"Jessica has excellent customer service 👍🏼"
We responded:
"Thank you for your review, Dave! We’re so glad Jessica’s excellent customer service made a great impression. Your support is greatly appreciated! 👍🏼"
Laura Yascolt
November 25, 2024
5
out of
5
rating by Laura Yascolt
"Great customer service!"
We responded:
"Thank you, Laura! We're delighted to know you had a great experience with our team. Providing outstanding customer service is always our priority! 🌟"
KAREN Berman
November 25, 2024
5
out of
5
rating by KAREN Berman
"I am currently a state farm client, but I had questions and Jessica Yascolt was able to answer all the questions for me. She was pleasant nice and very informed. Thank you."
We responded:
"Thank you, Karen, for your wonderful review! We’re so glad Jessica could assist with your questions. Your satisfaction is very important to us—thanks for being a valued State Farm customer! 😊"
Rebecca Tuthill
October 9, 2024
5
out of
5
rating by Rebecca Tuthill
"Janet is phenomenal. She has provided me with exceptional, and professional knowledge when it came to understanding my policies. Her office is well educated, welcoming and friendly. I would recommend her to anyone I know. Thank you, Janet!"
We responded:
"Thank you so much for your kind words, Rebecca! I'm thrilled to hear that I was able to provide you with the support and knowledge you needed. We really appreciate your recommendation! If you ever need anything else, don't hesitate to reach out. - Janet Coates State Farm Insurance Agent in Gross Pointe Woods MI 😊"
Amy Malinski
September 3, 2024
5
out of
5
rating by Amy Malinski
"Good customer service"
We responded:
"Thank you for your feedback, Amy! We're glad to hear that you experienced good customer service. We appreciate your support! - Janet Coates State Farm Insurance Agent in Grosse Pointe Woods, Michigan"
Kenneth Ealba
September 3, 2024
5
out of
5
rating by Kenneth Ealba
"Great customer service!"
We responded:
"Thanks, Kenneth! We're pleased that you found our customer service to be great. Your feedback is much appreciated! - Janet Coates State Farm Insurance Agent in Grosse Pointe Woods, Michigan"
Alex Tekteb
August 19, 2024
5
out of
5
rating by Alex Tekteb
"One of the best and quickest agents in East Detroit Area. Thank you Edleen, and staff for the great service! I didn't even go there, I resolved my insurance needs all by phone, and emails. I would recommend anyone looking for a professional service to contact Janet Coates office, especially for rental dwelling. Thanks again, and looking forward to meet you in person! Alex"
We responded:
"Thank you, Alex, for your wonderful review! We’re thrilled that Edleen and our team could assist you quickly and efficiently, all through phone and email. We’re glad to hear you’re happy with our service and look forward to meeting you in person as well. If you need anything else, don’t hesitate to reach out! - Janet Coates State Farm Insurance Agent"
Annette Toliver
August 1, 2024
5
out of
5
rating by Annette Toliver
"Computers make me nervous and I needed assistance. Desire Harnsen was very helpful, awesome and appreciate her excellent customer service."
We responded:
"Thank you, Annette! We're thrilled to hear that Deidre could assist you and make the process easier. We're here whenever you need us!"
Jennifer Flickinger
July 30, 2024
5
out of
5
rating by Jennifer Flickinger
"Super friendly and great customer service!"
We responded:
"Thank you, Jennifer! We're delighted to hear you enjoyed our friendly and great customer service! We are always happy to help so let us know if there is anything else you need. - Janet Coates State Farm Insurance Agent in Grosse Pointe Woods 😊"
B Y
July 30, 2024
5
out of
5
rating by B Y
"Great customer service!"
We responded:
"Thank you, B Y, for your kind words! We're thrilled to hear you had a great experience with our customer service. If there is anything else we can do for you, please let us know. – Janet Coates State Farm Agent 😊"
Matthew Yascolt
July 3, 2024
5
out of
5
rating by Matthew Yascolt
"Great customer service!"
We responded:
"Thank you for your feedback, Matthew! We're delighted to hear that you experienced great customer service. If you need any further assistance, please don't hesitate to reach out. Janet Coates - State Farm Insurance Agent"
Deb Loeser
June 11, 2024
5
out of
5
rating by Deb Loeser
"I have always dreaded insurance renewal time because it's is confusing and worried about picking the right policies until I switched to your office. Deidre Harmsen has been a delight to work with, not only was she very knowledgeable about the different insurances, she made it very easy to work with her. Outstanding customer service!!"
We responded:
"Thank you so much for your kind words, Deb! We're thrilled to hear that Deidre was able to make your insurance renewal process smooth and worry-free. Her knowledge and dedication to outstanding customer service truly make a difference. We appreciate your trust and look forward to continuing to serve you! - Janet Coates State Farm Insurance Agent "
jake schmitzer
June 7, 2024
5
out of
5
rating by jake schmitzer
"Gave me the best price I could find"
We responded:
"Thank you, Jake for your 5 star review. I am thrilled that my office was able to provide you with the best price without jeopardizing your coverage. We strive to provide the best rates and service possible."
Max Hackerd
June 6, 2024
5
out of
5
rating by Max Hackerd
"Everyone at Janet Coates State Farm is exceptionally helpful. Always available to help and very vocal about ways to save money. Edlene is also one of the nicest people I’ve spoken to! Only reason I have 5 stars is because there isn’t 10."
We responded:
"Thank you, Max! We're thrilled to hear about your positive experience with our team at Janet Coates State Farm. Edleen and the entire team appreciate your kind words and are always here to help. Your support means a lot to us! – Janet Coates State Farm Agent"
Jolina Valentine
May 23, 2024
5
out of
5
rating by Jolina Valentine
"My old insurance company was not only incompetent but each person you talked to gave a different answer to my questions (once you finally got off of hold that is). Therefore I decided to shop around... Adeline with state farm was not only great at answering my questions but my quote for full coverage was just a little more than I was paying for PLPD at my old insurance company!!!! Never going back... thanks Adeline!!!!!"
We responded:
"Thank you for sharing your experience, Jolina! We're thrilled to hear that Adeline provided you with exceptional service and clarity. It's wonderful that we could offer you better coverage at a competitive price. Welcome to the State Farm family, and we look forward to continuing to meet your insurance needs! - Janet Coates State Farm Insurance Agent"
Tracy Harper
May 21, 2024
5
out of
5
rating by Tracy Harper
"Edleen was so helpful and kind! She went above and beyond to get us what we needed in less than a day so we could get our car registered. Janet has also been incredibly helpful to us whenever we have needed anything over the past few years since we came to State Farm!"
We responded:
"Hi Tracy, thank you for your wonderful review! We're thrilled to hear that Edleen was able to assist you promptly and effectively with your car registration. It's great to know that we have overall been consistently helpful over the years. Your satisfaction is our top priority, and we appreciate your continued trust in us. If you ever need anything else, we're always here to help! – Janet Coates State Farm Agent Thank you! "
Shawn
May 18, 2024
5
out of
5
rating by Shawn
"Janet is extremely knowledgeable and kind. I enjoy doing business with her and I've been loyal since 2017"
We responded:
"Thank you for your 5-star review, Shawn! We're thrilled to hear about your positive experience with the Janet Coates State Farm Agent office. It's fantastic to know that our knowledge and kindness have made your business dealings enjoyable. We truly appreciate your loyalty since 2017, and here is to many years ahead together. Thank you for your support."
Eloise Spruill
May 7, 2024
5
out of
5
rating by Eloise Spruill
"First, I love the color of the front (make it easier to locate the business). I was greeted warmly and courteous. I felt welcome. The young lady was friendly and informative. She took care of me in a very professional and caring manner. GREAT JOB!!!"
We responded:
"Thank you for your 5-star rating, Eloise! We appreciate you reaching out, if there is anything else we can do for you, please be sure to let us know! - Janet Coates State Farm Insurance Agent"
Julianne Phillips
May 1, 2024
5
out of
5
rating by Julianne Phillips
"My husband and I truly experienced exceptional customer service today from Kacie. She was very patient with us as we downloaded the Drive Safe & Save app on our phones. She walked us through the different screens and waited until we felt comfortable with all the features. Thank you Kacie!!!! 🤗"
We responded:
"Julianne, I’m delighted to hear about your exceptional experience with Kacie! Providing excellent customer service is our top priority, and I’m thrilled she was patient and thorough in helping you set up the Drive Safe & Save app. We'll be sure to pass along your kind words to Kacie. Thank you for choosing us and if you ever need further assistance, don't hesitate to reach out. - Janet Coates State Farm Insurance Agent, Grosse Pointe Woods, Michigan"
Mindy Brown
April 26, 2024
5
out of
5
rating by Mindy Brown
"I have been with State Farm since 2018. I have always been treated with respect, fast paced service from every agent I have dealt with. They take time with you for any questions or concerns you may have with your policy if you don’t understand. They are ultimately the best insurance agency I have ever dealt with!! I love Jan, Edleen and recently I’ve been working on a change and questions with Kacie they are amazing!! I will never deal with another agency!! I highly suggest them to everyone. I will also make a lol note they are fun!! Just like Jake !!"
We responded:
"Thank you for your kind words, Mindy! We're delighted to hear about your positive experiences with our team. Providing respectful and efficient service is our top priority, and I’m glad Edleen, Kacie, and I have all made a positive impression on you. We appreciate your loyalty and look forward to continuing to serve you for many more years to come! - Janet Coates State Farm Insurance Agent "