State Farm® Insurance Agent Janet Coates
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ted Kiriazis
November 10, 2025
5
out of
5
rating by Ted Kiriazis
"Janet and Edleen were extremely helpful in the process of getting my new insurance. I highly recommend them."
We responded:
"Ted, thank you so much for your kind words! We're thrilled to hear that Edleen and I were able to assist you effectively with your new insurance. Your recommendation means a lot to us! If you ever need anything else, please don't hesitate to reach out."
Tina Griffin
November 7, 2025
5
out of
5
rating by Tina Griffin
"Janet was very helpful- I’ve never handled auto/homeowners insurance before and she was very reassuring. She explained everything thoroughly. It was a very good experience."
We responded:
"Thank you for your wonderful feedback! I'm so happy I could provide clear explanations and make your first experience with auto and homeowners insurance a positive one. If you have any more questions or need assistance in the future, we're here to help!"
Candace Beck
October 23, 2025
5
out of
5
rating by Candace Beck
"Janet took the time to thoroughly explain my coverage of my policies! Great customer service and clean office!"
We responded:
"Candace, Thank you for your kind review! I'm so delighted to hear that I took the time to thoroughly explain your policy coverage and that you appreciated our customer service and office environment. We look forward to continuing to assist you!"
Stephanie Hoyt
October 23, 2025
5
out of
5
rating by Stephanie Hoyt
"Highly recommend. From the first call and coming in person the experience was great. Everything was explained so I could understand. All my questions were answered as well. So glade I switched insurance."
We responded:
"Stephanie, Thank you for your fantastic review! We're so happy to hear that your experience from the first call to your in-person visit was great, and that everything was clearly explained. It’s wonderful to know we could answer all your questions and that you’re glad you made the switch. We appreciate your recommendation and look forward to continuing to serve you!"
Thomas
October 22, 2025
5
out of
5
rating by Thomas
"Couldn’t be happier with the professionalism and promptness of this office. I would recommend Janet and her staff to anyone."
We responded:
"Thomas, Thank you for your wonderful feedback! We're delighted to hear you were pleased with the professionalism and promptness of our team. Myself and my staff truly appreciate your recommendation. We look forward to continuing to provide you with excellent service!"
Diana Smith
October 17, 2025
1
out of
5
rating by Diana Smith
"Unprofessional, Outrageous fees go to Aaa much better! ✌️"
Michelle Nickson
September 19, 2025
5
out of
5
rating by Michelle Nickson
"I was in need of a Start Farm Agent with experience. The customer service was excellent from phone call to in person at the office. Edleen was professional and knowledgeable. All my questions were addressed and answered. Moreover, I had the pleasure of meeting Janet and Taz, her lovable dog. Janet was very nice, professional and down to earth. When picking a State Farm Agent, I recommend picking Janet Coats."
We responded:
"Thank you, Michelle, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Rakan Shango
September 4, 2025
5
out of
5
rating by Rakan Shango
"I have been dealing with raouf for years on my health insurance. His service yearly has been helpful and I would recommend him for all your needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Brian Beck
July 14, 2025
5
out of
5
rating by Brian Beck
"Highly recommend this State Farm office and agent Janet Coates. She is very knowledgeable, professional, and always takes the time to answer my questions thoroughly. I’ve had a great experience every time I’ve needed assistance. Edleen was also incredibly helpful and supportive—her customer service really stood out. It’s great to work with a team that genuinely cares and makes everything easy and stress-free."
We responded:
"Thank you for your 5-star review Dr. Beck! My State Farm team and I are happy to be your good neighbor!"
Jasmine Vue
June 3, 2025
5
out of
5
rating by Jasmine Vue
"Excellent service! Customer service was really patient and thorough with answering all my questions. Definitely reccomend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Janet Coates State Farm Agent"
Trenell Rhodes
June 3, 2025
5
out of
5
rating by Trenell Rhodes
"The experience with State farm insurance agency has always been very helpful, thoughtful, and always able to answer all of my questions and give me the answers that I am looking for. Thank you Mr Dante and Mrs Garcia! 🦋"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Janet Coates State Farm Agent"
Christina A
May 31, 2025
5
out of
5
rating by Christina A
"The service was wonderful. They explained everything well and were extremely helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Janet Coates State Farm Agent"
Zahraa Pluck
May 29, 2025
4
out of
5
rating by Zahraa Pluck
"He was patient with me with any questions I had and everything was answered clearly. Very nice and helpful!"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. - Janet Coates State Farm Agent"
Chantelle Susalla
May 23, 2025
5
out of
5
rating by Chantelle Susalla
"Such a great insurance team overall! Very helpful and kind customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Janet Coates State Farm Agent"
Caleb DuPree
May 23, 2025
5
out of
5
rating by Caleb DuPree
"Excellent service, they represent State Farm well, only good things to say about this organization!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Janet Coates State Farm Agent"
Ade Stapleton
May 14, 2025
5
out of
5
rating by Ade Stapleton
"Excellent customer service from start to finish."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Janet Coates State Farm Agent"
Kevin Brachel
April 22, 2025
5
out of
5
rating by Kevin Brachel
"They are soo nice and easy to talking to.. Jessica is the best!!!! If you are looking for insurance or any other questions ask for Jessica."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Janet Coates State Farm Agent"
Mary Verstraete
April 21, 2025
5
out of
5
rating by Mary Verstraete
"Edleen was very knowledgeable and informative with great customer repport. I would highly recommend Edleen to assist in any insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Janet Coates State Farm Agent"
Jeremy Procopio
March 28, 2025
5
out of
5
rating by Jeremy Procopio
"Any questions I had were answered clearly! Very knowledgable and helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Janet Coates State Farm Agent"
Fred Somes
March 28, 2025
5
out of
5
rating by Fred Somes
"Excellent responsiveness and customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Janet Coates State Farm Agent"
Mary Anthony
February 26, 2025
5
out of
5
rating by Mary Anthony
"Amazing customer service!!"
We responded:
"Thank you, Mary! 😊 We're so happy to hear you had an amazing experience! 💙✨ Let us know if you ever need anything! – Janet Coates State Farm Agent 🙌 "
Raymond Green
February 26, 2025
5
out of
5
rating by Raymond Green
"Hi Janet thanks for helping me thru this process with my home let's move forward with our new business together.Thanks again"
We responded:
"Thank you, Raymond! 😊 We're so glad we could assist you through the process. We're excited to move forward with you on this new journey! – Janet Coates State Farm Agent 🏡🚀💙"
Mario Lombardo
February 22, 2025
5
out of
5
rating by Mario Lombardo
"Janet and staff are extremely qualified to do their job. Have 5+ year business with Janet and State Farm"
We responded:
"Thank you for being a long-time customer, Mario! My team and I appreciate the kind review. It’s always a pleasure speaking with you and we hope to do it again soon! – Janet Coates State Farm Agent"
Ryan
February 17, 2025
5
out of
5
rating by Ryan
"They always take great care of me here"
We responded:
"Thanks, Ryan! 😊 We're glad to hear you feel taken care of. We appreciate you and are always happy to help! 🙌🚗"
Andrea Frazier
January 25, 2025
5
out of
5
rating by Andrea Frazier
"Janet was very helpful in assisting me with new insurance policies. She answered all of my questions, explained policy terms to ensure I had a clear understanding, and suggested products that would give me the best coverage and value. It’s been years since an insurance agent walked me through the process in that manner. I appreciate having found someone as knowledgeable as Janet to work with and would highly recommend her for your insurance needs."
We responded:
"Thank you so much, Andrea! 🌟 We’re thrilled to hear about your positive experience with us. Taking the time to explain policies and ensuring you feel confident in your choices is exactly what we strive for. Your kind words mean a lot, and we’re grateful for your recommendation. If you need anything in the future, don’t hesitate to reach out! – Janet Coates State Farm Agent 😊"